Digital Management and Its Impact on Organizational Efficiency in Uzbek Enterprises Under Changing Economic Conditions
Keywords:
digital management, organizational efficiency, enterprise digitalization, process integration, managerial capabilities, economic change, UzbekistanAbstract
This article examines how digital management can improve organizational efficiency in enterprises operating in Uzbekistan under changing economic conditions. The study combines a focused review of academic literature, institutional analysis, and descriptive analysis of official Internet-use statistics for 2021–2024. Uzbekistan is treated as a country context rather than a sample of surveyed firms. The analysis distinguishes technology adoption from managerial capabilities and identifies three transmission mechanisms: better information for decisions, less duplication in administrative processes, and closer coordination between business functions. Official statistics show a 16.7 percentage-point increase in population Internet use, while an OECD assessment identifies continuing constraints on firms' digital uptake. These observations establish enabling conditions and implementation challenges; they do not measure a causal productivity effect. The article develops a process-based assessment framework, an operational indicator matrix, and a staged implementation model. Its central argument is that digital investment produces credible efficiency gains when accompanied by clear responsibility, reliable data, employee training, and changes to work procedures. The proposed framework supports enterprise-level evaluation without treating connectivity or software purchases as evidence of improved performance.
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